Clients are the core of our existence. We will measure our success, through our ability to provide solutions and client satisfaction. It is our desire to build partnerships with our clients and strive to provide objective, independent, innovative and high quality professional service to our clients in the strictest of confidence.
You our client, are the most important person in this office, we thank you for providing us with the opportunity to add competitive value to your business. To give your quality service, we have set ourselves the following standards, we will;
- Talk to you at the outset about, how we handle your business and the terms of engagement.
- The cost of accounting and consulting advice.
- Areas where we may be able to help you.
- Reply to your letters promptly.
- Return to your telephone calls within 24 hours.
- Write to you regulary on the proces of your assignment.
- See your promptly for appointment.
- Provide you with a friendly, respectful and confidential service.
- Seek to attract, develop and reward the very best talent to ensureour business and your business' future success.
- Deliver what we promise.
- Above all we will understanding and approachable.
- You have our personal guarantee that we will provide a cost effective, quality and professional service and will endeavour to get it right, first time, every time.
- If you feel we can improve our service, or if you are dissatified in anyway, please let us know.